Find the answers to our most commonly asked questions below.


 Q? How often should I have my air conditioner serviced?

A. We recommend you have your system serviced once a season at the beginning before the heat sets in.


Q? Are new furnaces bigger than older units?

A.  No  – they’re actually a lot smaller and much more efficient!


Q? What is the warranty on a heat exchanger?

A. Maytag offers a lifetime heat exchanger warranty.


Q? What size unit will it take to cool my house?

A. That all depends on your square footage, amount of insulation in your walls and the ceiling, amount of windows and r value of the windows.


Q? How efficient is a new air conditioner?

A. Air conditioner efficiency is rated in SEER (seasonal energy efficiency ratio). The government now requires all equipment being manufactured to be at least 13 SEER.


Q? What is the average life cycle of my current A/C system?

A. Industry standards say that 15 years is the average life cycle.


Q? Should I drain my water heater periodically?

A. If you are in a hard water area or have high iron in the water it is a good idea to flush the water heater about every 3 months. To flush simply leave the water supply on to the water heater and connect a hose to the drain valve at the bottom of the heater. Open drain valve and let water run to a drain for about 10 minutes.


Q? How often should I change my furnace filter?

A. You should replace your filter once every 3-­‐6 months.


Q? Should I unhook my garden hose in the winter?

A. Yes, always remove your hose in the fall before the first freeze. The faucet cannot drain if a hose is left on it and this will cause it to freeze and it may break.


Q? Should I shut of my main water supply on my house if I am away for an extended period of time?

A. We recommend that you do this to avoid water damage that could occur if a pipe were to start leaking or a hose to a washing machine were to break. We can do a yearly check on all plumbing components to look for signs of weakness in your system. We can also install water detection devices throughout your house that will automatically shut off the water in the event of a leak.


Q? What kinds of things can cause my air conditioner to operate inefficiently?

A. A dirty air filter, improper refrigerant charge and air flow are the biggest culprits. Too much or too little refrigerant can cause your air conditioner to overwork. The same is true if the air flow across the inside coil is low, the coil may need to be cleaned.


Q? What do I do if I smell gas in my home?

A. Leave the house immediately. Do not turn on any lights, appliances, flashlights or use your phone -­‐ these devices can all cause a spark, which may ignite any gas in the air. Go to a safe place away from the smell. Call your local fire department right away. If you are unsure of the number please call 911. Once you’re in a safe place call your local gas company to report the issue